Terms and Conditions
Last Updated: 08/07/2025
Welcome to Darwin CBD (operating as Kingston Trading UK LTD). These Terms and Conditions govern the use of our website and the purchase of products from our store. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before placing an order with us.
If you do not agree to these terms, please do not use our website or place any orders.
1. About Us
Kingston Trading UK LTD, trading as Darwin CBD, is a company registered in the UK, offering premium CBD products to support your wellness journey. Our products are designed to meet the highest standards of quality and safety, and we are committed to transparency, sustainability, and customer satisfaction.
2. Acceptance of Terms
By using this website and/or placing an order with Darwin CBD, you confirm that you are of legal age (18 years or older) and have the legal right to enter into binding contracts. You also agree to adhere to all relevant laws and regulations in the jurisdiction you are purchasing from.
3. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others. You are prohibited from using our website to post or transmit any harmful content, including viruses, malware, or anything that might disrupt the normal operation of the site.
4. Product Information
We aim to provide accurate and up-to-date information regarding our products. However, we do not guarantee that all product descriptions, images, or prices are entirely accurate or free from error. We reserve the right to correct any errors or omissions and to update or modify product information at any time without prior notice.
5. Placing an Order
To place an order, you must provide valid payment and shipping information. Once an order is placed, you will receive an order confirmation email. Please note that an order confirmation does not guarantee that the product will be available. All orders are subject to availability and acceptance.
We reserve the right to refuse or cancel any order, including but not limited to orders where the information provided is incorrect or where the product is no longer available.
6. Pricing and Payment
Prices for our products are listed in GBP (£) and include VAT unless otherwise stated. All payments must be made in full before an order is processed. We accept a variety of payment methods, including credit/debit cards and other secure payment platforms.
If there is an error in the pricing of a product, we will inform you and give you the option to either cancel the order or proceed with the correct price.
7. Shipping and Delivery
We aim to process and dispatch orders within 24 hours. Shipping times vary depending on the destination and shipping method chosen during checkout. For orders over £25, delivery is free within the UK.
Please ensure that you provide accurate shipping information. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address details.
8. Returns and Refunds
We hope that you are completely satisfied with your purchase. However, if you are not, you may return most products within 14 days of receiving your order for a full refund, provided the product is unopened and in its original condition.
For health and safety reasons, we cannot accept returns on products that have been opened, unless they are faulty or damaged. If the product is defective, please contact our customer service team within 14 days to arrange a return or exchange.
9. Privacy and Data Protection
Your privacy is important to us. By using our website, you consent to the collection and processing of your personal information as outlined in our Privacy Policy. We take all reasonable steps to protect your data and ensure that your personal information is processed securely and in compliance with the UK General Data Protection Regulation (GDPR).
10. Health Disclaimer
Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before using CBD, especially if you are pregnant, nursing, or taking any medications. The effects of CBD may vary from person to person.
11. Intellectual Property
All content on this website, including text, images, logos, and trademarks, is owned by Kingston Trading UK LTD and protected by copyright and trademark laws. You may not use any of this content for commercial purposes without our express permission.
12. Limitation of Liability
To the fullest extent permitted by law, Darwin CBD will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the website or products purchased from us. Our total liability is limited to the value of the product(s) purchased.
13. Amendments to the Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the “Last Updated” date at the top will be updated accordingly. By continuing to use the website after changes are made, you accept the updated terms.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from the use of this website or the purchase of products will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please feel free to reach out to us at:
Kingston Trading UK LTD T/A Darwin CBD
Email: sales@darwincbd.co.uk
Phone: 01482 326555
Address: Site A Wiltshire Road, Dairycoats Industrial Estate, Hull, HU4 6PA