Frequently Asked Questions
Delivery Questions
Q: How long does delivery take?
A: We offer Standard UK Delivery (2–4 working days) and Express Delivery (1–2 working days). Orders placed before 2pm are usually dispatched the same day.
Q: Do you offer free delivery?
A: Yes! We offer free UK delivery on all orders over £25.
Q: Can I track my order?
A: Absolutely. Once your order is dispatched, you’ll receive a tracking number via email.
Q: Do you ship internationally?
A: At the moment, we only ship within the UK due to regulatory restrictions on CBD in other countries.
Q: What happens if my order is delayed or lost?
A: If your order hasn’t arrived within the expected timeframe, please contact us at sales@darwincbd.co.uk and we’ll resolve it promptly.
Product & Ingredient Questions
Q: What is CBD?
A: CBD (Cannabidiol) is a natural, non-psychoactive compound found in hemp. It’s widely used to support relaxation, focus, sleep, and overall wellness, without the “high” associated with THC.
Q: What is CBG?
A: CBG (Cannabigerol) is known as the “mother of all cannabinoids.” It’s another non-psychoactive compound that works alongside CBD to enhance its effects and support focus, mental clarity, and balance.
Q: Why should I use CBD?
A: Many people use CBD to help manage stress, anxiety, inflammation, sleep issues, and everyday wellness. It’s a natural option that supports the body’s endocannabinoid system.
Q: Why choose CBD vapes over oils or edibles?
A: CBD vapes offer the fastest absorption, making them ideal for quick relief. Unlike oils or capsules, which must be digested, vaping allows CBD to enter your bloodstream almost instantly through the lungs.
Q: Do your products contain THC?
A: No — all Darwin CBD products are THC-free and fully compliant with UK regulations. We use broad-spectrum or isolate extracts to ensure you get all the benefits of CBD and CBG without any psychoactive effects.
Q: Are your products lab-tested?
A: Yes. Every batch of Darwin CBD products is independently lab-tested for quality, purity, and cannabinoid content. You can trust that what’s on the label is exactly what’s in the product — no contaminants, no compromises.